Guest Experience · Surabaya, Indonesia

QR Code Ordering & Digital Menu in Surabaya

ClubQ is the AI-first F&B operating system restaurants and cafés in Surabaya use to run QR ordering and grow repeat revenue — POS, QR ordering, loyalty, CRM and analytics in one platform, from $99/mo per outlet.

QR Code Ordering & Digital Menu for Surabaya restaurants

Surabaya's dining culture blends legendary local warungs with a fast-growing modern café and casual-dining scene serving East Java's largest city.

ClubQ gives Surabaya operators let guests scan, browse and order from their phone — no app, no waiting. — whether you run a single café or a group across Gubeng, Darmo, Pakuwon and beyond.

Why Surabaya restaurants choose ClubQ

No app to download

Guests scan a QR code and order from a mobile web page — zero friction, zero installs.

Higher average order value

Photos, descriptions and smart upsells nudge guests to add more than they would from a paper menu.

Orders straight to the kitchen

Every scan-order lands on the KDS instantly, so tables turn faster with fewer errors.

Live menu, always current

Update prices or 86 a dish once and it reflects on every QR menu immediately.

Multi-language ready

Serve guests in English, Arabic, Hindi and more from the same menu.

Serving restaurants across Surabaya

From Gubeng, Darmo, Pakuwon — ClubQ works anywhere in Surabaya.

Getting started in Surabaya

  1. Generate table QR codes. ClubQ creates a unique code per table so orders are tied to the right seat.
  2. Guest scans and browses. Your branded digital menu opens instantly with photos, modifiers and dietary tags.
  3. Order fires to kitchen. The order routes to the KDS and appears on the POS queue in real time.
  4. Pay at the table. Guests can settle the bill and tip from their phone with Scan & Pay.

Frequently asked questions

Does ClubQ QR ordering work for restaurants in Surabaya?

Yes. ClubQ is built for the Surabaya F&B market and is used by restaurants, cafés and cloud kitchens across the city to run QR ordering and grow repeat revenue. You can start free from $99/mo per outlet.

Do guests need to download an app to use QR ordering?

No. ClubQ QR ordering runs entirely in the mobile browser — guests scan the code and order from a web page, with nothing to install. ClubQ is used by restaurants across Surabaya and the wider region.

Does QR ordering increase order value?

Yes. Menus with photos and smart upsells typically lift average order value because guests browse longer and add more items than they would from a paper menu.

Can I use QR ordering only for the menu, not payments?

Absolutely. You can enable digital menu viewing, self-ordering and payments independently to match how your restaurant operates.

QR Code Ordering & Digital Menu in nearby cities

Run QR Code Ordering & Digital Menu in your Surabaya restaurant

Start free — no credit card required. Plans from $99/mo per outlet.