Restaurant Loyalty Program in Surabaya
ClubQ is the AI-first F&B operating system restaurants and cafés in Surabaya use to run loyalty program and grow repeat revenue — POS, QR ordering, loyalty, CRM and analytics in one platform, from $99/mo per outlet.
Restaurant Loyalty Program for Surabaya restaurants
Surabaya's dining culture blends legendary local warungs with a fast-growing modern café and casual-dining scene serving East Java's largest city.
ClubQ gives Surabaya operators turn one-time diners into regulars with automated, data-driven loyalty. — whether you run a single café or a group across Gubeng, Darmo, Pakuwon and beyond.
Why Surabaya restaurants choose ClubQ
Enrolment on every bill
Guests join loyalty automatically at payment — no cards, no sign-up friction.
Points, tiers and rewards
Run points, cashback, visit milestones or tiered perks that fit your brand.
Automated win-backs
Lapsing guests get a nudge automatically before you lose them for good.
Know your regulars
See top spenders, visit frequency and favourite items for every member.
Works across outlets
One loyalty wallet follows the guest across all your locations.
Serving restaurants across Surabaya
From Gubeng, Darmo, Pakuwon — ClubQ works anywhere in Surabaya.
Getting started in Surabaya
- Guest pays and joins. At Scan & Pay or checkout the guest is enrolled with their phone number.
- Points accrue automatically. Every visit and dirham/rupee spent is tracked to their profile.
- Rewards trigger. Milestones, birthdays and lapses fire the right offer at the right time.
- Guests come back. Redemptions happen in-app or at the POS, and you see the revenue impact in analytics.
Frequently asked questions
Does ClubQ loyalty program work for restaurants in Surabaya?
Yes. ClubQ is built for the Surabaya F&B market and is used by restaurants, cafés and cloud kitchens across the city to run loyalty program and grow repeat revenue. You can start free from $99/mo per outlet.
How do guests join the loyalty program?
Guests are enrolled automatically when they pay via Scan & Pay or at the POS using their phone number — there are no physical cards and no separate sign-up form, which is why enrolment rates are far higher than traditional punch-card schemes. ClubQ is used by restaurants across Surabaya and the wider region.
What kinds of rewards can I run?
You can run points, cashback, visit milestones, tiered VIP perks, birthday offers and automated win-back campaigns, all configurable to your brand.
Does loyalty work across multiple branches?
Yes. A guest's loyalty wallet and history follow them across every outlet in your group.
Restaurant Loyalty Program in nearby cities
Run Restaurant Loyalty Program in your Surabaya restaurant
Start free — no credit card required. Plans from $99/mo per outlet.