Restaurant CRM
ClubQ's restaurant CRM builds a unified profile for every guest — their visits, spend, favourite dishes and channels — so you can segment, personalise and bring them back. It's populated automatically by your POS and QR orders.
Why restaurants choose ClubQ restaurant CRM
One profile per guest
Every order, payment and visit is stitched into a single, deduplicated profile.
Powerful segmentation
Filter by spend, frequency, recency, outlet or favourite item in a couple of clicks.
Auto-populated
No manual data entry — the CRM fills itself from POS, QR and payment activity.
Privacy-first
You own your guest data, with consent captured at enrolment.
Fuels every channel
Segments feed loyalty, campaigns and the AI growth engine directly.
How Restaurant CRM works with ClubQ
- Guests transact. Every bill, QR order and payment attaches to a guest identity.
- Profiles build automatically. ClubQ merges activity into one clean profile per guest.
- You segment. Slice your base by behaviour, value and preference in seconds.
- You act. Push a segment into a campaign or loyalty offer and measure the lift.
Available across every market we serve
ClubQ powers restaurant CRM for restaurants across the GCC, India and Southeast Asia. Choose your country:
Frequently asked questions
Where does the CRM data come from?
The CRM is populated automatically from your POS bills, QR orders and Scan & Pay transactions, so guest profiles build themselves without any manual data entry.
Can I segment guests for marketing?
Yes. You can segment by spend, visit frequency, recency, outlet, channel and favourite items, then push any segment straight into a campaign or loyalty offer.
Do I own my customer data?
Yes. Your guest data belongs to you, collected with consent at enrolment, and you can export or act on it at any time.
How is this different from a loyalty program?
The CRM is the underlying guest database and segmentation layer; loyalty is one program that runs on top of it. Together they let you understand guests and then reward and re-engage them.
Ready to bring Restaurant CRM to your restaurant?
Start free — no credit card required. Plans from $99/mo per outlet.