Growth · Hanoi, Vietnam

Restaurant CRM in Hanoi

ClubQ is the AI-first F&B operating system restaurants and cafés in Hanoi use to run restaurant CRM and grow repeat revenue — POS, QR ordering, loyalty, CRM and analytics in one platform, from $99/mo per outlet.

Restaurant CRM for Hanoi restaurants

Hanoi blends Old Quarter street food and legendary egg-coffee cafés with a fast-modernising casual-dining scene serving a young urban crowd.

ClubQ gives Hanoi operators a single guest profile that unifies every visit, order and payment. — whether you run a single café or a group across Old Quarter, Tay Ho, Ba Dinh and beyond.

Why Hanoi restaurants choose ClubQ

One profile per guest

Every order, payment and visit is stitched into a single, deduplicated profile.

Powerful segmentation

Filter by spend, frequency, recency, outlet or favourite item in a couple of clicks.

Auto-populated

No manual data entry — the CRM fills itself from POS, QR and payment activity.

Privacy-first

You own your guest data, with consent captured at enrolment.

Fuels every channel

Segments feed loyalty, campaigns and the AI growth engine directly.

Serving restaurants across Hanoi

From Old Quarter, Tay Ho, Ba Dinh, Cau Giay — ClubQ works anywhere in Hanoi.

Getting started in Hanoi

  1. Guests transact. Every bill, QR order and payment attaches to a guest identity.
  2. Profiles build automatically. ClubQ merges activity into one clean profile per guest.
  3. You segment. Slice your base by behaviour, value and preference in seconds.
  4. You act. Push a segment into a campaign or loyalty offer and measure the lift.

Frequently asked questions

Does ClubQ restaurant CRM work for restaurants in Hanoi?

Yes. ClubQ is built for the Hanoi F&B market and is used by restaurants, cafés and cloud kitchens across the city to run restaurant CRM and grow repeat revenue. You can start free from $99/mo per outlet.

Where does the CRM data come from?

The CRM is populated automatically from your POS bills, QR orders and Scan & Pay transactions, so guest profiles build themselves without any manual data entry. ClubQ is used by restaurants across Hanoi and the wider region.

Can I segment guests for marketing?

Yes. You can segment by spend, visit frequency, recency, outlet, channel and favourite items, then push any segment straight into a campaign or loyalty offer.

Do I own my customer data?

Yes. Your guest data belongs to you, collected with consent at enrolment, and you can export or act on it at any time.

Restaurant CRM in nearby cities

Run Restaurant CRM in your Hanoi restaurant

Start free — no credit card required. Plans from $99/mo per outlet.