Scan & Pay: how it speeds service and increases tips
Scan & Pay lets guests scan a QR code, view their live bill, split it, tip and pay from their own phone. It speeds service by removing the wait for the cheque, increases tips with a clear digital tip prompt, and captures the guest for loyalty — so it turns tables faster and grows repeat revenue at the same time.
Removes the biggest end-of-meal delay
The wait for the cheque is the single longest delay in most meals. Scan & Pay lets guests settle the moment they're ready — no flagging down a server, no waiting for the card machine — so tables free up faster on a busy night.
Increases tips and splits bills
A clean digital tip prompt at payment consistently lifts tipping versus cash or a handheld machine. Guests can also split the bill evenly or by item and each pay their own share, which removes the awkward end-of-meal maths and speeds everyone up.
Captures the guest for loyalty
Every Scan & Pay transaction links to a guest profile and can enrol them in loyalty automatically, so a payment becomes the start of a relationship rather than the end of a visit. ClubQ then uses that data to bring the guest back with offers and win-backs.
Frequently asked questions
How does Scan & Pay increase tips?
A clear digital tip prompt is shown at payment, which typically increases tip rates compared with cash or a handheld card machine.
Can guests split the bill with Scan & Pay?
Yes. Guests can split evenly or by item and each pay their own share from their phone, with the POS reconciling the table automatically.
Is Scan & Pay secure?
Yes. Payments are processed through your certified payment provider, and ClubQ never stores raw card data.
See ClubQ in action
Start free — no credit card required. Plans from $99/mo per outlet.